Workshop help

Answers about launching, pricing, badges, VAT and your account. Can't find it? Use the help button on any page to ask our assistant or send a request to our team.

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Developers

• Build with our API or connect your AI assistant

  Access Maker Launches through a REST API or link your AI assistant via MCP for searches, listings and management.

Badges and links

• How badges and followed links work

  Get the badge on your site, keep your free listing live, and see when the badge link turns dofollow.

Community

• How do I put my listing on the billboard?

  The billboard ranks listings by money contributed, not votes. It's a separate paid board where your contribution total puts you in order.

• How leaderboards rank your launch

  Three boards show top launches by votes, paid placement or domain strength. Weekly badges go to the vote leaders.

• How do votes work on Maker Launches?

  Sign in to vote on live launches, one vote per listing. Votes are earned from the community—never bought or sold.

• How reviews, comments and influence work here

  Write reviews, reply to feedback, follow makers and track your standing in the community.

Pricing and payments

• Bundle or done-for-you: which launch option?

  Ship on multiple launch sites with a self-serve bundle or hand it over to us—here's how each one works.

• Get an editor-reviewed founder feature

  Commission a paid article about you, written from your story and reviewed by our editors before publishing.

• Our refund rules

  How refunds work on Maker Launches, what happens when a listing is taken down, and your statutory rights.

• What is Maker of the week?

  Put your launch front and centre with a paid spot in the Featured spot on the homepage for 7 days.

• What do things cost on Maker Launches?

  Our product pricing, what you get with each option, and how we handle payment and VAT.

• Where's my VAT and how do I add a number?

  VAT gets added based on where you are. Use your number at checkout to skip it if you're eligible.

• What is the Product review and how do I order it?

  The paid Product review is a commissioned long-form assessment of your product, written from your public website, with its own page on Maker Launches.

• Where do I enter a promo code or use a gift?

  Enter codes in the cart, see discounts before you pay, and use gifts and offers from your account.

• Book a sponsorship slot on Maker Launches

  Three sponsored placements: homepage, category page, or weekly newsletter. How queuing works, where to book, and how to track results.

Your account

• How do I claim my listing?

  Take ownership of your listing and earn the Verified badge by proving you control your company's domain.

• How do I change my listing after going live?

  Tweak your description, tagline, FAQs, links and more anytime; your changes publish instantly when you hit Save.

• Manage your email, change sign-in, or close your account

  Stop notice emails, change your sign-in email, download your data and close your account yourself.

• Set up your notifications your way

  Pick which messages you get, how you get them, and when—straight from your account settings.

• Founder profile: what to add, and when a build waits for it

  Free listings ship once the profile is complete and the badge is verified. Paid launches ship without waiting.

• Find your way around /account

  Each page in your account folder, what it does, and where to go.

• Upload and manage your logo and homepage screenshot

  Update your logo, homepage screenshot and descriptions on your product listing.

• Update your listing on multiple sites at once

  When your company is listed on other launch and discovery sites too, edit once and each site rewrites it in its own words.

Launching

• Add your project to more categories

  Your main category is free. List in extra categories for $5 per add-on.

• Free listing or paid launch?

  Choose free or paid, see what each includes, and upgrade whenever you're ready.

• Relaunch your project and keep the votes

  Ship the same listing again in a later week without losing the community votes you've built.

• Move your launch week or pick when you go live

  Choose when your launch week starts, move it to a different week, and understand the free queue timing.

• What are profile sections and what does locked mean?

  Free listings lock four sections until you upgrade. Paid launches open them all. Here's what each section does.

• Upgrade your free listing to a paid launch

  Pay $5 to unlock all sections, get a dofollow link and pick your week.

Using the site

• How the domain age checker works

  The free domain age checker shows registration data from the public registry. Here's what you'll find and where it comes from.

Getting help

• How to get help on Maker Launches

  Find answers with our help tool, or reach our team by email.

Getting started

• Ship your product: from submit to live

  Walk through submitting your site, editing your profile, picking a plan, and going live on Maker Launches.

• How do I browse launches on Maker Launches?

  Browse by week, category, founder, location or search. Read guides and sign up for email updates.

General

• How founder stories work

  Each product you founded can have its own story, told in your words.

• Showing a revenue figure on Maker Launches

  Share a month of revenue on your listing. It always carries the self-reported label and the reporting date.

• Your listing's video

  Add, change or remove your listing's video, and which hosts we accept.

Still stuck? Contact us. Our team works Mon-Fri 08:00-20:00 UTC and answers every request by email.