Why was my email address refused when I signed up?

Why Maker Launches looks at your address

A sign-in link, a receipt or an invoice is only useful if it reaches you, and listing updates travel the same way. Whether you are creating an account, asking for a sign-in link, joining the newsletter, starting a listing or paying as a guest, a first-time address gets checked.

Reasons for a refusal

• It belongs to a short-lived, throwaway email service.
• Nobody can receive mail there, because of a typing error or a domain that has no mail.
• Mail checkers mark it as harmful to write to, as they do with spam traps.

Accepted addresses

The check only refuses addresses that clearly cannot or should not receive mail. Team addresses such as info@ or hello@, free webmail and catch-all domains are accepted.

An unclear result counts as a pass, and so does any failure of the check itself, so a problem at our end never blocks your sign-up.

For the support form and payments made as a guest, the rule is milder. Only a disposable address, or one whose mailbox or domain is plainly not there, will be refused. Signing in with an address that already has an account is never checked, and a payment made while signed in is not checked.

Getting past a refusal

• Check for a missing or swapped letter.
• If the address is right and it is the one you use, pick another address you read.
• Or ask us at /help, or email launch@zinndigital.com, and our team will look into it.

Privacy note: we only learn whether the address can receive mail, you are not put on any list, and the check is part of your data download.