Manage your email, change sign-in, or close your account
Stop or adjust notices, switch to a new sign-in email, or request full account removal and data deletion.
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Dial down or silence notices
Every message we send has its own unsubscribe button at the bottom—one click and you're out of that type. For finer control, visit /account/notifications and toggle each notice type and its frequency.
Some messages never turn off: order confirmations, refund notices, payment alerts, listing freezes and anything touching your security.
Switch to a different sign-in email
Go to /account/email and send a request with your new address. We'll verify both the old and new email to confirm the swap, and you'll see a safety alert once the change is live.
Shut down your account or wipe your data
Submit a request via /account/privacy or email launch@zinndigital.com from the address tied to your account. We'll mail back a summary of what we're deleting: your whole account, your maker profile, and your personal details.
Before you go, take your records with you: /account/privacy lets you save a complete copy of your information, ready in seconds.
One thing stays: invoices. We keep those for as long as tax and legal rules demand. For the full picture of how we store and handle your information, check /privacy.
Questions people ask
- Can I stop getting emails without closing my account?
- Yes. Each email type has an unsubscribe link, or use /account/notifications to pick which ones you want. Some—like payment alerts and security notices—can't be turned off.
- Do I need to use the same email to request account deletion?
- Yes. Send your deletion request from the email address on your account. We'll confirm what gets removed by email.
- What happens to my invoices after I close my account?
- Invoices stay on file as long as the law requires. Everything else—your account, profile and personal details—is removed.