Churnkey

What it is

Churnkey is a retention automation platform for subscription businesses. It powers intelligence behind subscriber revenue decisions through in-app cancel flows, payment recovery, and AI-driven insights.

The platform helps teams reduce churn by up to 54%, recover failed payments at rates up to 89%, and identify hidden revenue opportunities. It includes features like adaptive offers, feedback AI for product development, and account agent functionality to uncover retention opportunities.

Churnkey offers both hosted solutions and an open-source SDK for developers. The platform supports integration with major payment providers and can be set up in as little as 15 minutes. It comes with compliance features including GDPR compliance and SOC-2 Type I certification.

Questions from the bench

What payment providers do you support?

Churnkey currently supports Stripe, Chargebee, Maxio, Paddle, and Braintree. The company also offers a custom integration framework that allows connection to any payment provider or subscription management system.

How quickly can Churnkey be implemented?

Churnkey can be set up in as little as 15 minutes. More complex implementations with segmentation or test environments may add additional time. The company provides support to help customers through the installation process.

Is the Churnkey SDK open source?

Yes, the Churnkey React SDK is open source and free to use on every plan. There are no seat fees, SDK gating, or separate licenses required. Customers can self-host cancel flows entirely without a Churnkey account.

What results does Churnkey achieve?

Churnkey delivers measurable results including a 32% voluntary churn drop, 14% average LTV increase, and recovery of 72% of payments. Based on analysis of tens of millions of cancellation sessions and 500 million billing events, the platform has helped retain millions of accounts and recover nearly $300 million in revenue.