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Customer Support & Success · United States

Churn Buster

Your strategic partner for subscriber retention.

Community votes
0
DR by Ahrefs
68 +1 (up) since last check
Started
2013

Ahrefs Domain Rating benchmarked 24 Oct 2026, rebuilt 8 Oct 2026.

Churn Buster metrics

Benchmarks for churnbuster.io: Ahrefs Domain Rating and Majestic link data, with the change since the last build.
MetricValue
Domain Rating68 +1 (up) since last check
Trust Flow35 no change since last check
Citation Flow42 no change since last check
Referring domains743 no change since last check
External backlinks2,859 no change since last check

Ahrefs Domain Rating benchmarked 24 Oct 2026, rebuilt 8 Oct 2026. Main build topic: Computers/Internet/On the Web (35). Majestic benchmarked 3 Oct 2026, rebuilt 3 Oct 2026. Link data built by Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd.

Churn Buster domain build sheet

Public RDAP record, last read 24 Oct 2026, 06:45 UTC.
Domain age13 years
Registered
Expires
Registrar1API GmbH
DNSSECNot signed

Inspect churnbuster.io's registration

Failed payment recovery and cancellation prevention software for subscription businesses, handling dunning and cancel flows to reduce passive and active churn.

What it is

Screenshot of the Churn Buster homepage
churnbuster.io, as visitors see it

Churn Buster is a subscription retention software company founded in 2013 that helps subscription eCommerce and SaaS businesses recover failed payments and prevent cancellations. The platform provides Dunning for failed payment recovery and Cancel Flows for cancellation prevention, working across 17 supported subscription platforms including Stripe, Shopify, Recharge, Loop, Braintree, and others.

The service coordinates retries with branded email and SMS to encourage card updates, and replaces one-click cancellation with intelligent flows that offer pauses, skips, discounts, or plan swaps while collecting exit feedback. The company operates on a flat monthly fee model based on MRR tier, with month-to-month contracts and no commissions.

Churn Buster's team handles setup and ongoing optimization included in the service price, having served over 1,000 subscription businesses and managed 50+ million failed payments since 2013. The company is fully founder-owned and based in San Diego, California.

What it is built with

  • Retry strategy tuned to recency, frequency, and duration
  • Recovery emails from dedicated domain pool plus SMS and team alerts
  • Card update page with 3D Secure on Stripe and Braintree
  • Rolling analysis of four payment outcomes
  • Cancel reason-matched offers by plan, product, and tenure
  • Smart offers and A/B testing in the editor
  • Sentiment AI analysis of exit feedback by segment
  • Flexible cancel options by region or for all customers
  • Integration across 17 supported subscription platforms
  • Customer MCP AI data connection

Pricing

Flat monthly fee based on MRR tier: $269/mo for Dunning or Cancel Flows individually, $430/mo for both. Advisory starts at $2,500 one-time. Month-to-month with no contract.

Questions from the bench

How much does Churn Buster cost?
Churn Buster pricing starts at $269/mo for Dunning or Cancel Flows individually and $430/mo for both, a flat fee set by your MRR tier. Pricing scales at approximately 0.1% of MRR. The fee is priced to break even at roughly a 1% improvement in recovery rate.
Does Churn Buster require a contract?
No, Churn Buster operates month-to-month with no contract, and customers can cancel anytime. Enterprise teams whose procurement requires paperwork can request a countersignable order form.
How long does Churn Buster setup take?
Setup takes about an hour with the Churn Buster team on a call. Campaigns start from tuned defaults, then the team adjusts them to your data during regular reviews.
Why doesn't Churn Buster offer pay-for-performance pricing?
Churn Buster avoids pay-for-performance pricing because it is easy to game with reporting that favors that model. The company wants interests fully aligned with clients, and the dashboard measures results with the customer's own data without attribution disputes.
How is Churn Buster different from native dunning in Recharge, Loop, or Stripe?
Native dunning works only inside one platform and runs on platform defaults or its own model. Churn Buster runs one recovery layer across 17 supported platforms, adds branded email and SMS from dedicated sending infrastructure, and includes a team that tunes the account. The flat fee is priced to pay for itself with roughly a 1% improvement in recovery rate.

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