Prometiam

Questions from the bench

Why is a card required for the trial?

The card lets the trial become Starter on day 14 without anything for you to do, and keeps it to one trial per customer and per card. Nothing is charged during the 14 days, we email you about a week before the first charge, and one click under Subscription cancels it.

What does the 14-day free trial include?

500 credits in total for company search and company records in every live country, plus up to 25 calls a month on sanctions screening, people and company events and up to 10 on company financial statements. Nothing is charged for 14 days; the trial then becomes Starter at EUR 9.99 a month unless you cancel first.

What does a call cost?

A successful call costs 1 credit for a company search, record, batch lookup item, VAT check or LEI; 2 for corporate events, people and officers, director networks, insolvency notices and public procurement; 3 for a sanctions screen per name; 25 for one company's financial statements. Errors are free.

What happens when I use up my credits?

You get an email at 90%. Paid plans keep working through a 10% buffer; after that, calls return 429 with a Retry-After header until the credits reset at the start of the month or you move up a plan.

Can I change plan or cancel in the middle of a month?

Yes, from Subscription in your dashboard with no minimum term and no sales call. A move to a higher plan starts at once with prorated charges. A move to a lower plan takes effect at the end of the period you have already paid for, with no refund of unused part.