| What it does | Encoding Human Expertise into Machines
| Take your AI support bot from 4/10 to 10/10
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| Stage | Not given
| MVP
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| Founded | Not given
| 2026
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| Based in | US
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| Pricing model | Not given
| Free trial
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| Pricing | Not given
| Free during beta. After beta: $29/month (your own AI keys, unlimited runs) or $59/month (AI included, 50 runs/month).
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| Key features | - Converse-STT Benchmark for speech-to-text evaluation
- Converse-Diarization Benchmark for speaker attribution
- Expert network with domain specialists
- Audiovisual conversational datasets
- Multilingual conversational AI datasets
- Open-source model post-training research
| - Bot Score: rates bot performance across five dimensions (rules, facts, solutions, tone, trick resistance)
- Break my bot: 15 adversarial customer scenarios test for vulnerabilities
- Fix it for me: automatically rewrites rule sheet and tests against saved situations
- Train my bot: 30-minute automated training on weak spots with test validation
- GitHub integration: sends improvements as pull requests for engineer approval
- Real chat analysis: identifies problems in actual customer conversations with privacy masking
- Knowledge check: validates bot replies against FAQ and policy documents
- AI comparison: test bot performance across Claude, ChatGPT, and Gemini with costs and speed
- Open source engine: public GitHub implementation of scoring and testing algorithms
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| What makes it different | - Real-world conversational data from elite professionals
- Multimodal and multilingual expertise encoding
- Rigorous benchmarking with open-source evaluation tools
- Custom data pipelines for each discipline and accent
- Focus on nuance beyond scale, capturing lived experience
| - Nothing ships without engineer approval: all changes go through GitHub pull request review
- Privacy by default: customer data anonymized, keys encrypted, uploads not stored
- Open source testing engine: full algorithm transparency available on GitHub
- Works with your existing AI: supports Claude, ChatGPT, and Gemini with user's own keys
- Unified team experience: one plan covers support, product, and engineering roles
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| Community votes | 1 | 0 |
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| DR (Domain Rating by Ahrefs) | 27 ▼ −1 (down) since last check | Not checked yet ● no change since last check |
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| Trust Flow (Majestic) | 4 | 0 |
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| Citation Flow (Majestic) | 32 | 0 |
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| Referring domains (Majestic) | 264 | 0 |
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Ocular AI
Rulebook